Chatbot - Minor disruption

Incident Report for Scrive

Resolved

This incident has been resolved.
Posted May 13, 2025 - 13:16 CEST

Update

We are continuing to investigate this issue.
Posted May 13, 2025 - 13:15 CEST

Update

We are continuing to investigate this issue.
Posted May 13, 2025 - 12:30 CEST

Investigating

We are currently experiencing a minor issue affecting our chat services. Our service provider is actively working to restore normal performance as soon as possible. This may impact the chatbot on scrive.com and our Help Center.

We’re sorry for any disruption this may cause. We’ll provide updates as soon as we have more information.

If you need assistance, please reach out to support@scrive.com.
Posted May 13, 2025 - 11:50 CEST
This incident affected: Support (Chat).
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