Resolved -
This incident has been resolved.
May 25, 15:30 CEST
Identified -
A fix has been implemented and we are monitoring the results.
May 25, 15:00 CEST
Update -
Our provider is continuing to investigate this issue.
May 25, 14:19 CEST
Investigating -
We are currently experiencing delays with email delivery across our platform. Our upstream provider is actively investigating the root cause.
Signatories receiving document invitations, confirmations etc. via E-mail may experience delayed delivery times.
To bypass email delays, you can utilize alternative delivery or invitation methods, such as SMS, Link only, or In-person signing.
We sincerely apologize for the inconvenience and will provide regular updates as we receive more information.
May 25, 14:18 CEST