Resolved -
This incident has now been resolved and the chatbot is up and running again.
May 12, 12:45 CEST
Investigating -
Our chatbot service is currently experiencing degraded performance. Our service provider is actively working to resolve the issue and restore normal performance. This may temporarily impact the chatbot on scrive.com and our Help Center.
We apologize for any inconvenience this may cause and appreciate your patience. We’ll continue to share updates here as more information becomes available.
If you need immediate assistance, please contact us at support@scrive.com
May 12, 11:11 CEST
Resolved -
This incident has been resolved.
Apr 30, 16:28 CEST
Update -
We are continuing to investigate this issue.
Apr 30, 15:48 CEST
Investigating -
We are currently experiencing a minor issue affecting our Help Center. This may result in slow loading times, limited access to articles, or certain features not working as expected. Our service provider is actively working to restore normal functionality as soon as possible.
We’re sorry for any inconvenience this may cause. We’ll provide updates as soon as we have more information.
If you need assistance, please reach out to us via support@scrive.com.
Apr 30, 15:48 CEST