Completed -
The scheduled maintenance has been completed.
May 17, 09:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 08:00 CEST
Scheduled -
We will be conducting scheduled maintenance on Saturday May 15th which will require us to take down the production environment briefly during the designated maintenance window 08:00-09:00 AM CET/CEST. This maintenance is necessary to ensure that we continue to provide you with a reliable and secure environment.
This is to enhance performance of the system and will take less than 10 minutes.
During this period, you will not be able to access the Scrive service, and any ongoing activities will be temporarily suspended. We apologize for any inconvenience this may cause and recommend that you plan your activities accordingly. We also apologize for the late notice.
Thank you for your patience and understanding. If you have any questions or concerns, please feel free to contact us at support@scrive.com.
May 16, 08:17 CEST
Resolved -
Our supplier have identified the cause of the issue and it has now been resolved. In case you are still experiencing any issues related to this, get in touch with support via support@scrive.com
May 15, 19:23 CEST
Investigating -
We are currently experiencing a Minor issue affecting our chat services. Our service provider is actively working to restore normal performance as soon as possible. This may impact the chatbot on scrive.com and our Help Center.
We’re sorry for any disruption this may cause. We’ll provide updates as soon as we have more information.
If you need assistance, please reach out to support@scrive.com.
May 15, 16:20 CEST
Resolved -
This incident has been resolved.
May 13, 13:16 CEST
Update -
We are continuing to investigate this issue.
May 13, 13:15 CEST
Update -
We are continuing to investigate this issue.
May 13, 12:30 CEST
Investigating -
We are currently experiencing a minor issue affecting our chat services. Our service provider is actively working to restore normal performance as soon as possible. This may impact the chatbot on scrive.com and our Help Center.
We’re sorry for any disruption this may cause. We’ll provide updates as soon as we have more information.
If you need assistance, please reach out to support@scrive.com.
May 13, 11:50 CEST