Resolved -
This incident has been resolved.
Jul 11, 17:17 CEST
Identified -
We’re aware of issues with the Scrive Office Add-in not working properly in some cases. We’re investigating the issue and working on a fix.
If you’re experiencing issues, please ask your 365 admin to uninstall the add-in and reinstall it from AppSource, making sure version 1.1.0.0 is installed. Updates will follow once the issue is fully resolved.
Jun 4, 08:00 CEST
Resolved -
This incident has been resolved.
Jul 7, 09:26 CEST
Investigating -
We are currently experiencing Degraded Performance affecting our Help Center. This may result in slow loading times, limited access to articles, or certain features not working as expected. Our service provider is actively working to restore normal functionality as soon as possible.
We’re sorry for any inconvenience this may cause. We’ll provide updates as soon as we have more information.
If you need assistance, please reach out to us via support@scrive.com.
Jul 4, 13:52 CEST