Completed -
The scheduled maintenance has been completed.
May 23, 09:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 07:00 CEST
Scheduled -
We will be conducting scheduled maintenance on Saturday May 23rd which will require us to take down the production environment briefly during the designated maintenance window 07:00-09:00 AM CET/CEST. This maintenance is necessary to ensure that we continue to provide you with a reliable and secure environment.
This is to enhance performance of the system and will take less than 10 minutes.
During this period, you will not be able to access the Scrive service, and any ongoing activities will be temporarily suspended. We apologize for any inconvenience this may cause and recommend that you plan your activities accordingly.
Thank you for your patience and understanding. If you have any questions or concerns, please feel free to contact us at support@scrive.com.
May 19, 11:43 CEST
Resolved -
This incident has now been resolved and the chatbot is up and running again.
May 12, 12:45 CEST
Investigating -
Our chatbot service is currently experiencing degraded performance. Our service provider is actively working to resolve the issue and restore normal performance. This may temporarily impact the chatbot on scrive.com and our Help Center.
We apologize for any inconvenience this may cause and appreciate your patience. We’ll continue to share updates here as more information becomes available.
If you need immediate assistance, please contact us at support@scrive.com
May 12, 11:11 CEST