Chatbot - Degraded Performance

Incident Report for Scrive

Resolved

This incident has been resolved.

Posted Apr 25, 2025 - 14:12 CEST

Identified

We are currently experiencing an issue affecting our chat services. Our service provider is actively working to restore normal performance as soon as possible. This may impact the chatbot on scrive.com and our Help Center.

We’re sorry for any disruption this may cause. We’ll provide updates as soon as we have more information.

If you need assistance, please reach out to support@scrive.com.

Posted Apr 25, 2025 - 13:21 CEST

This incident affected: Support (Chat).

The purpose of this status page is solely to show the uptime of Scrive’s services, currently and in the past, to anyone interested. N.b. This status page is not part of the delivery of any of Scrive’s services and any processing of personal data related to this status page (e.g., by subscribing to updates to this page) is not covered by data processing terms entered between Scrive and its customers. I.e., Scrive acts as the controller of any personal data collected on this status page. Please refer to Scrive’s Privacy Notice for details.