Maintenance on Thursday, October 3 – Review Your IP Whitelists
Scheduled Maintenance Report for Scrive
Completed
The scheduled maintenance has been completed.
Posted Oct 03, 2024 - 08:00 CEST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 03, 2024 - 07:00 CEST
Scheduled
We will be performing system upgrades on Thursday, October 3, 2024, from 07:00 to 08:00 AM CET/CEST. The upgrade is expected to be completed without any downtime.

As part of this process, some of our services will be updated with new IP addresses. The IP addresses that will be used after the upgrade are listed in the Scrive IP Address List in our Help Center and API Docs.

Notably, the IP addresses involved in this maintenance have been on the list since August 2021. If you have updated your IP whitelists in the past three years, no further action is required.

If you use IP whitelists to control access to and from our services, please ensure they include all the IP addresses listed on the Scrive IP Address List page before the service window begins. Failure to do so may result in connectivity issues, even after the maintenance is complete.

If you do not use IP whitelists, no action is required.

If you're unsure, please forward this message to your IT or technical department for confirmation.

For any questions or assistance, please contact our support team.
Posted Sep 27, 2024 - 09:23 CEST
This scheduled maintenance affected: eSign (API).