Chat - Partial Outage

Incident Report for Scrive

Resolved

This incident has been resolved.

Posted Mar 12, 2026 - 16:59 CET

Investigating

Our chat service is currently experiencing a partial outage. Our service provider is actively working to resolve the issue and restore normal performance.
This may temporarily impact the chat assistant on scrive.com and our Help Center.

We apologize for any inconvenience this may cause and appreciate your patience. We’ll continue to share updates here as more information becomes available.

If you need immediate assistance, please contact us at support@scrive.com.

Posted Mar 12, 2026 - 16:09 CET

This incident affected: Support (Chat).

The purpose of this status page is solely to show the uptime of Scrive’s services, currently and in the past, to anyone interested. N.b. This status page is not part of the delivery of any of Scrive’s services and any processing of personal data related to this status page (e.g., by subscribing to updates to this page) is not covered by data processing terms entered between Scrive and its customers. I.e., Scrive acts as the controller of any personal data collected on this status page. Please refer to Scrive’s Privacy Notice for details.