Chatbot - Major outage

Incident Report for Scrive

Resolved

This incident has been resolved and the chatbot is up and running again.

Posted Feb 14, 2025 - 15:23 CET

Investigating

We’re currently experiencing major outage with our chat services. Our providers team is currently working to restore normal performance levels. We apologize for any inconvenience. The chatbot on scrive.com and HelpCenter may be affected.

To get in contact with Support, please email us at support@scrive.com.

Updates will follow.

Posted Feb 14, 2025 - 12:47 CET

This incident affected: Support (Ebbot chatbot).

The purpose of this status page is solely to show the uptime of Scrive’s services, currently and in the past, to anyone interested. N.b. This status page is not part of the delivery of any of Scrive’s services and any processing of personal data related to this status page (e.g., by subscribing to updates to this page) is not covered by data processing terms entered between Scrive and its customers. I.e., Scrive acts as the controller of any personal data collected on this status page. Please refer to Scrive’s Privacy Notice for details.