Scrive eSign Office Add-in – Partial Outage
Identified - We’re aware of issues with the Scrive Office Add-in not working properly in some cases.
We’re investigating the issue and working on a fix.

If you’re experiencing issues, please ask your 365 admin to uninstall the add-in and reinstall it from AppSource, making sure version 1.1.0.0 is installed.
Updates will follow once the issue is fully resolved.
Jun 04, 2025 - 08:00 CEST
Uptime over the past 90 days. View historical uptime.
Scrive ? Operational
90 days ago
99.98 % uptime
Today
eSign Online Operational
90 days ago
99.96 % uptime
Today
eSign API Operational
90 days ago
99.96 % uptime
Today
eSign Flow Operational
90 days ago
100.0 % uptime
Today
eID Hub API Operational
90 days ago
100.0 % uptime
Today
Flow API Operational
90 days ago
100.0 % uptime
Today
eSign GO Operational
90 days ago
100.0 % uptime
Today
ID-check Operational
90 days ago
100.0 % uptime
Today
KSI (Guardtime) Operational
90 days ago
100.0 % uptime
Today
PAdES Operational
90 days ago
100.0 % uptime
Today
Email delivery Operational
90 days ago
99.92 % uptime
Today
SMS delivery Operational
90 days ago
100.0 % uptime
Today
Retail eSign App Operational
90 days ago
100.0 % uptime
Today
Forms Builder Operational
90 days ago
100.0 % uptime
Today
Offboarding Operational
90 days ago
100.0 % uptime
Today
Contact Book Operational
90 days ago
100.0 % uptime
Today
Scrive Extended Compliance ? Operational
90 days ago
100.0 % uptime
Today
eSign Online Operational
90 days ago
100.0 % uptime
Today
eSign API Operational
90 days ago
100.0 % uptime
Today
Flow API Operational
90 days ago
100.0 % uptime
Today
eID Hub API Operational
90 days ago
100.0 % uptime
Today
eSign GO Operational
90 days ago
100.0 % uptime
Today
ID-check Operational
90 days ago
100.0 % uptime
Today
KSI (Guardtime) Operational
90 days ago
100.0 % uptime
Today
PAdES Operational
90 days ago
100.0 % uptime
Today
Email Delivery Operational
90 days ago
100.0 % uptime
Today
SMS Delivery Operational
90 days ago
100.0 % uptime
Today
Retail eSign App Operational
90 days ago
100.0 % uptime
Today
Forms Builder Operational
90 days ago
100.0 % uptime
Today
Offboarding Operational
90 days ago
100.0 % uptime
Today
eSign Integrations ? Partial Outage
90 days ago
99.82 % uptime
Today
Annual Report Operational
90 days ago
100.0 % uptime
Today
Box Operational
90 days ago
100.0 % uptime
Today
Lime Operational
90 days ago
100.0 % uptime
Today
Google Docs Addon Operational
90 days ago
100.0 % uptime
Today
Microsoft Power Automate Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams Operational
90 days ago
100.0 % uptime
Today
NetDocuments Operational
90 days ago
100.0 % uptime
Today
Offboarding service Operational
90 days ago
100.0 % uptime
Today
Office Add-In Partial Outage
90 days ago
97.73 % uptime
Today
Sympa Operational
90 days ago
100.0 % uptime
Today
Teamtailor Operational
90 days ago
100.0 % uptime
Today
Upsales Operational
90 days ago
100.0 % uptime
Today
Zapier Operational
90 days ago
100.0 % uptime
Today
esignatur ? Operational
90 days ago
99.99 % uptime
Today
CPR Check Operational
90 days ago
99.99 % uptime
Today
Forms (app.esignatur.dk) Operational
90 days ago
99.99 % uptime
Today
Integrations (api.esignatur.dk) Operational
90 days ago
99.99 % uptime
Today
Notifications (e-mails) Operational
90 days ago
99.99 % uptime
Today
Signing page (sign.esignatur.dk) Operational
90 days ago
99.99 % uptime
Today
Webportal (portal.esignatur.dk) Operational
90 days ago
99.99 % uptime
Today
Website (esignatur.dk) Operational
90 days ago
99.99 % uptime
Today
eIDs ? Operational
90 days ago
99.95 % uptime
Today
Finnish Trust Network (FTN) Operational
90 days ago
100.0 % uptime
Today
Freja eID Operational
90 days ago
100.0 % uptime
Today
iDIN Operational
90 days ago
100.0 % uptime
Today
itsme QES Operational
90 days ago
100.0 % uptime
Today
MitID Business Operational
90 days ago
100.0 % uptime
Today
MitID Private Operational
90 days ago
100.0 % uptime
Today
Norwegian BankID Operational
90 days ago
100.0 % uptime
Today
Onfido Operational
90 days ago
100.0 % uptime
Today
Scrive QES Operational
90 days ago
100.0 % uptime
Today
Smart-ID Operational
90 days ago
100.0 % uptime
Today
SMS OTP Operational
90 days ago
100.0 % uptime
Today
Swedish BankID Operational
90 days ago
99.41 % uptime
Today
Swisscom QES Operational
90 days ago
100.0 % uptime
Today
Verimi QES Operational
90 days ago
100.0 % uptime
Today
Support ? Operational
90 days ago
99.96 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Phone lines Operational
90 days ago
100.0 % uptime
Today
Help Center Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
99.87 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 10, 2025
Third-party eID Issue: MitID
Resolved - This incident has been resolved.
Jun 10, 09:39 CEST
Investigating - External eID MitID is experiencing degraded performance.

We are monitoring the situation and will provide and update as it's resolved.
Jun 10, 08:45 CEST
Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025
Scrive Extended Compliance – Degraded performance
Resolved - We have now identified the cause of the issue and applied a fix. We see no further issues - If you're still experiencing problems, please reach out to our support: support@scrive.com
Jun 5, 15:04 CEST
Investigating - We’re currently experiencing degraded performance in the Scrive Extended Compliance environment. Our team is currently working to restore normal performance levels. We apologise for any inconvenience. Some users may be affected.

If there are any questions, please reach out to support@scrive.com

Updates will follow in a timely manner.
Jun 4, 14:43 CEST
Jun 4, 2025
Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

May 28, 2025
Chatbot - Minor issue
Resolved - This incident has been resolved.
May 28, 11:35 CEST
Investigating - We are currently experiencing a minor issue affecting our chat services. Our service provider is actively working to restore normal performance as soon as possible. This may impact the chatbot on scrive.com and our Help Center.

We’re sorry for any disruption this may cause. We’ll provide updates as soon as we have more information.

If you need assistance, please reach out to support@scrive.com.
May 28, 10:06 CEST
May 27, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage

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