Issues with NemID and FTN authentication

Incident Report for Scrive

Resolved

All transactions appears to go through normally now once again and we are considering this issue to be resolved. In case you are still experiencing any issues, please get in touch with our support department: support@scrive.com

Posted Sep 16, 2022 - 12:18 CEST

Monitoring

Our supplier has deployed a fix to resolve the ongoing issues with authentication. We are starting to see some transactions going through normally now once again but will keep monitoring until we can confirm that it is fully operational.

Posted Sep 16, 2022 - 11:51 CEST

Update

We are continuing to investigate this issue together with our supplier. As soon as we have new information, we will update you.

Posted Sep 16, 2022 - 08:53 CEST

Investigating

We have identified issues with the NemID and FTN authentication methods. At the moment it appears that authentication with NemID is not functional while NemID signing appears to be working fine.

We are investigating the issue together with our supplier.

Posted Sep 15, 2022 - 17:06 CEST

This incident affected: eID Hub (Finnish Trust Network (FTN)).

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