Delayed email delivery Monday 22nd November 2021 12:46 UTC


We are currently experiencing slow delivery of emails from our service. If you have an urgent document that is not delivered, we recommend that you use an alternative delivery method such as SMS or link. For instructions on how to use the method "link", please see the following article: https://support.scrive.com/hc/en-us/articles/4403047184274-How-to-use-invitation-method-Link-instead-of-E-mail-

Our email provider reported that the issue has now been solved and deliveries should be back to normal.

The third party solution that we use for email sending is experiencing email delivery delays for the EU region and they are currently investigating (https://status.mailgun.com/).

In case you need to deliver a document for signing urgently, see previous update for information on alternative ways of delivery in Scrive.