Slow response times in Core eSign Service Tuesday 9th November 2021 10:30 UTC


We are currently experiencing slow operation of the core service. We are investigating the cause of this. Updates will follow once more information is available.

We have now rolled out a fix for the underlying issue which will prevent it from recurring. We can also see that the service is back to normal.

We are experiencing occasional degradation of some core Scrive services. We have found the cause and a hot-fix is being prepared. It will be rolled out with the next few hours pending quality assurance and testing. We will let everyone know when it happens.

We are once again experiencing slow loading times in the core eSign service. You may experience difficulties logging in and using Scrive intermittently. We are investigating the cause of the issue.

The service is back to normal operational again. We are monitoring the situation.